Click on the link for further information and changes relating to Coronavirus https://www.haldon-house.co.uk/info.aspx?p=18
Haldon House Surgery COVID-19 Unlocking plan (Summary) - click on this link to view our plan for re-opening during the easing of lockdown and to see how we intend to introduce our services back whilst ensuring safety of all patients and our staff.
We are due an upgrade to our telephone system on Thursday 1st October which means we will have a period of "downtime" during the day, whilst essential work is taking place.
During this time, we will still be accepting online consultations via the eConsult link below.
If on the day, your call is urgent and cannot wait until the phones line re-open, then please call NHS 111, or if it's an emergency, then call 999.
Thank you for your patience and understanding.
eConsult not loading? click on this link: https://haldon-house.webgp.com/
COVID-19 Important Update
Regarding all face to face appointments:
This week we have introduced a new entrance/exit system to ensure that anyone who needs to be seen face to face, are seen in a safe and efficient way which protects our patients and staff.
We have 5 doors which have been numbered 1-5. We ask that if you have been booked an appointment by your Doctor, or if you are coming in for an essential procedure with our Nursing team, please arrive at our main entrance where you will be greeted by our receptionist (the doors remain... closed but please knock on the door). We will mark you as arrived and advise you which door to wait at. The Doctor or Nurse will come and collect you from the relevant door
Please arrive at the time of your appointment and not early. This is so we can ensure that social distancing is maintained at all times.
Unfortunately, this may mean a short wait outside (although our appointments are now designed so you shouldn't have to wait too long), but it may be worth bringing along an umbrella and rain coat should it start to rain.☂️
Hopefully the sunshine will be back soon ☀️
Thank you for your continued understanding and patience whilst we work hard to put things in place for your safety and for the safety of our staff 🌈
The Doctors, Nurses and staff at Haldon House Surgery in Exmouth are proud to offer the highest standard of patient-centred healthcare.
Access into the surgery is via Manchester Street. The Practice has automatic doors and is based on the ground floor for easy wheelchair access.
To register to use our online services please visit the practice and you will be given a username and password. We also offer a text messaging reminder service, so please ensure we have your correct mobile telephone number.
Due to the pandemic, we advise that you download the NHS app to register for online services as our doors are closed so we cannot accept ID at reception. You can upload photographic ID on the NHS app and this is verified by the Home Office before your account is confirmed. Please call the surgery if you need further help or advice. Thank you.
Visit us on Facebook
We are now on Instagram & Twitter too! Click the links below to the relevant pages and please follow/like for all the latest news, advice & information:
Instagram - https://www.instagram.com/haldon_house_surgery/
Twitter - https://twitter.com/haldonhouse
Is the way that you are feeling affecting your daily life? Are you struggling to cope, feeling low, worrying more than usual, or finding it hard to get a good night’s sleep?
TALKWORKS is a free, NHS talking therapy service that is here to help you in Devon. They are open and can offer a range of telephone and digital therapies which you can conveniently access from home.
So we thought we would do some statistics for you all to show what we have been up to during Lockdown - the past 4 months have been rather busy for us!
We still have our phones manned 8-6 Monday - Friday and our GP’s and Nurses are in as normal every day helping to keep you safe and well.
If you need us, please do not hesitate to call - or even better, visit our website and do an eConsult and receive a reply by the end of the next working day. Thank you for all your patience and understanding during this unusual time 🌈
(Site updated 25/09/2020)