PATIENT PARTICIPATION GROUP (PPG)
The Patient Participation Group reformed in November 2010 with one of its objectives to raise money through fundraising for medical equipment or other facilities to improve the practice and benefit patients. To date over £9500 of equipment has been purchased.
The PPG support the surgery at the Saturday Flu Clinics which also providet he opportunity to start our annual fundraising event, the Christmas Draw.
The 2016 Christmas Draw was to raise funds towards the purchase of a Patient Information System.
The £803 proceeds from the draw, together with money raised during the year and other donations has enabled your PPG to fund a new Patient Information System which was installed in January 2017.
The 2017 Christmas Draw raised a magnificent £687. The proceeds are going towards the purchase of 3 mobile heart monitors plus some minor operation cautery equipment.
The 2018 annual Christmas Draw will be run again this year. The draw is on Friday December 7th 2018 with draw tickets on sale at the flu clinics and in the surgery from Monday November 26th.
The Doctors, Staff and Patient Group would like to thank all patients for their generosity shown to enable us to raise funds for Practice Equipment.
WHEN YOU TELEPHONE THE SURGERY
When you ring us now you will be given the opportunity to pick who you speak to.
Option 1 to make an appointment, or for general requests (home visit requests) or enquiries— blood test results, or questions you may have regarding your health.
Option 2 for prescription enquiries (please note we do not accept request for repeat prescriptions over the telephone). Requests can be dropped in, posted, via online services account (You can register at reception if you haven't done so already) or faxed—however, when we receive prescriptions they will take 48 (working) hours to process from time of receipt at the practice.
Please note, all calls are now recorded for quality and training purposes.
TOUCHSCREEN TO CHECK IN
Please use our touch-screen to check in when you arrive.
This saves time when waiting at the reception, allows for more privacy when patients wish to discuss something with the receptionist and will alert the doctor, practice nurse, or health care assistant that you have arrived. It is very simple to use.
1. Press screen to begin
2. Press the month you were born
3. Press the date you were born
4. Press the first letter of your surname
Please take a seat anywhere in the waiting room and you will be called.